Troubleshooting

New login procedure

• Participant Module
• Group Module
• Abstract Module
• Reviewer Module
• Scientific Committee Module

HELP! (Participants)

• Old and new Twinbadge
• Change badge design gives error message: not available in evwdata folder
• The events are not visible on the badge

HELP! (Abstracts)

• Author has entered data incorrectly. How can I change it?
• Session information is not shown in the status letter
• Abstract book is not merging with the abstracts

HELP! (Internet)

• Sending e-mail on behalf of another domain and adding SPF records
• Insert two logos on the internet page
• Change the width of the input fields on the Personal Data Page
• The required star is not behind the sentence but below
• I changed events offline but I don't see the changes online
• The layout of the P-events is wrong

See all 8 articles

HELP!

• Reindex your conference
• File open macros
• Strange characters while merging with Word (for Word Letters and Abstract Book)
• Eventure Error codes
• It is not possible to copy old data to a new conference
• The cancellation fee percentage can't be at 100%

See all 14 articles

Contact the helpdesk

• Screen-Sharing

Finance and VAT

• Rules for applying VAT to conferences
• Registration and Finance summary cheatsheet