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  1. Eventure Helpcenter
  2. Troubleshooting

Troubleshooting

New login procedure

  • Participant Module
  • Group Module
  • Abstract Module
  • Reviewer Module
  • Scientific Committee Module

HELP! (Participants)

  • Old and new Twinbadge
  • Change badge design gives error message: not available in evwdata folder
  • The events are not visible on the badge

HELP! (Abstracts)

  • Author has entered data incorrectly. How can I change it?
  • Session information is not shown in the status letter
  • Abstract book is not merging with the abstracts

HELP! (Internet)

  • Sending e-mail on behalf of another domain and adding SPF records
  • Insert two logos on the internet page
  • Change the width of the input fields on the Personal Data Page
  • The required star is not behind the sentence but below
  • I changed events offline but I don't see the changes online
  • The layout of the P-events is wrong
See all 8 articles

HELP!

  • Reindex your conference
  • File open macros
  • Strange characters while merging with Word (for Word Letters and Abstract Book)
  • Eventure Error codes
  • It is not possible to copy old data to a new conference
  • The cancellation fee percentage can't be at 100%
See all 14 articles

Contact the helpdesk

  • Screen-Sharing

Finance and VAT

  • Rules for applying VAT to conferences
  • Registration and Finance summary cheatsheet
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